RGPD-Profil24

PERSONAL DATA PROTECTION POLICY

In accordance with European Regulation 2016/679 of April 27, 2016
(known as the "General Data Protection Regulation" or GDPR)

This Personal Data Protection Policy (hereinafter: the “Policy”) sets out the commitment of the website https://www.profil24-models.com – RM 4217677737201 – 47 rue Julien Bodereau – 72000 Le Mans – France – SIRET 42176777300029 – TVA FR23421767773 published by Jean-Philippe Boyer, as data controller, with regard to the respect of privacy and the protection of its users’ personal data. This Policy has been drafted to inform you about the practices and conditions under which https://www.profil24-models.com collects, uses, and stores your personal data (hereinafter: “Data”).

It describes the various types of Data that we may collect, process, or that you may transmit to us when accessing and/or using the website https://www.profil24-models.com (the “Website”), where our products are sold. The term “Website” refers exclusively to https://www.profil24-models.com.

Given the continuous evolution of laws and regulations regarding technology and data protection, this Policy may be updated. If you are a user of the Website, you will be notified by email of any significant changes.

If any clause of this Policy is declared null or contrary to the law, it will be deemed unwritten but shall not affect the validity of the remaining clauses.

This Policy applies to Data collected:
• Through simple browsing on the Website
• Through emails exchanged between the Website and you or any other electronic messaging tool
• When you create a user account on the Website
• When you place an order on the Website
• When you subscribe to the Website Newsletter (the “Newsletter”)

It does not apply to information collected by third parties or via websites managed by them, including through applications or content (such as advertisements) redirecting users to the Website.

Please read this Policy carefully to understand how your Data is processed. Browsing our Website necessarily implies your acceptance of this Policy. If you do not agree, please leave our Website. It is your responsibility to ensure that the Data provided to the Website is accurate. You can correct or update your information in your “My Account” section.

1. WHAT DATA DOES THE WEBSITE COLLECT?

Depending on the nature and purpose of your interaction with the Website (account creation, Newsletter subscription, contact form submission, or telephone exchanges), we may collect the following Data:

• Your email address — required to create a user account, contact us, and/or receive our Newsletter.
• Identity information such as your name, surname, postal address, email address, and phone number.
• Browsing data: IP address, browser type, session duration, search history, operating system, language, and pages viewed.
• Data concerning your visits to the Website, including traffic data, log files, and communication resources used to access the Website.
• Order data: postal address for billing, and banking/PayPal/financial details for payment processing.
• Data relating to social network use when you engage with those features.

2. HOW IS YOUR DATA COLLECTED?

Data may be collected directly when you complete contact forms, create a user account, subscribe to the Newsletter, or contact us by phone. Copies of your exchanges (including email addresses) may be kept and archived.

The Website also collects certain Data indirectly through cookies and trackers. Please refer to our Cookie Policy for further details on these technologies and their use.

3. WHY IS YOUR DATA COLLECTED?

If you are a user, your Data may be collected to:

  • Send you our Newsletter and/or personalized commercial offers (with your consent)

  • Manage orders and fulfill contracts

  • Ensure the security and traceability of purchases

  • Provide information about your account (invoices, order history, etc.)

  • Manage requests via the contact page

  • Allow you to leave reviews on products or the Website

  • Notify you of Website or product/service updates

  • Comply with our contractual and legal obligations

Cookies and trackers may also be used to:

  • Secure browsing and improve user experience (e.g., remembering your username/password). Refusal of these may block orders.

  • Analyze traffic to measure usage and improve response time and usability.

Failure to complete Website forms correctly may restrict access to certain pages, particularly those related to product or service orders.

4. WHO PROCESSES YOUR DATA?

Your Data is processed by authorized personnel of the Website responsible for:

  • Website management (orders, shipping)

  • Customer support

  • Billing

Your Data may also be transmitted to subcontractors and service providers, including:

  • PayPal

  • Crédit Agricole Bank

  • Mailjet (email service)

  • Shipping carriers (La Poste, Colissimo, etc.)

  • Accounting and tax services

Each of these partners is bound by confidentiality and data protection obligations.

Payment methods offered:

  • Credit card (Visa, MasterCard, etc.) via Crédit Agricole

  • PayPal

  • Bank transfer

  • Check

The Website does not have access to your banking details. All transactions are SSL-encrypted for security.

Newsletter campaigns are managed via Mailjet.
In case of merger, acquisition, restructuring, or sale of assets, your Data may be transferred to the acquiring entity.

We may also disclose your Data:

  • To comply with legal or regulatory obligations

  • To protect the rights, property, or safety of the Website or its users
    This may include data exchange for fraud prevention.

The Website may contain links to third-party platforms beyond our control. Please review each platform’s privacy policy.

5. HOW LONG IS YOUR DATA STORED?

Data is stored only for the time necessary to fulfill the purposes outlined above:

  • Newsletter data: kept until you unsubscribe.

  • Contact data: up to (1) year after last interaction (if no order/account), or up to (10) years for order-related data (legal period).

  • Account data: billing information kept (10) years after purchase, even if the account is deactivated.

  • Cookies: up to (6) months (analytics) or (13) months (others).

After these periods, Data is anonymized for statistical use only.

6. HOW IS YOUR DATA PROTECTED?

Your Data is stored on a secure server protected by firewalls and antivirus systems. Technical and organizational measures are implemented to prevent unauthorized access, loss, or disclosure.
However, due to the nature of the Internet, absolute security cannot be guaranteed. You transmit your Data at your own risk.

It is also your responsibility to safeguard your account credentials and remain cautious when sharing information publicly on the Website.

7. WHAT ARE YOUR RIGHTS?

You may choose how your Data is used:

  • Browse the Website without providing Data (limited functionality).

  • Refuse to provide payment/postal details (no purchases possible).

  • Unsubscribe from the Newsletter at any time via your account or the unsubscribe link.

You have the right to access, correct, or delete your Data in accordance with the GDPR and the French Data Protection Act (Law No. 78-17 of January 6, 1978).

You also have the right to:

  • Erasure of Data (except billing data retained for 10 years, per Article L123-22 of the French Commercial Code)

  • Restrict processing

  • Object to processing for legitimate reasons (Art. 21 GDPR)

  • Data portability (for automated processing)

  • Withdraw consent at any time

Requests should be sent in french to:

Profil24-models
47 rue Julien Bodereau
72000 Le Mans FRANCE

We will respond within one month (extendable by two months if necessary).

8. WHERE IS YOUR DATA STORED?

Data collected via the Website is stored exclusively on servers located in France (Europe), hosted by NUXIT PHPNETMAGIC ONLINE – RCS 451878128 – 97 bis rue du Général Mangin – 38100 Grenoble, France –